Terms and Conditions

Cancellation policy:

In the event that you cancel your appoitment we need 24 hours notice. failure to do this will result in a cancellation fee of £15 to be paid befor you may book another appointment. 

No Show's:

In the event of a No Show we will require the payment of the groom to be paid.  Depending on the cirustances we usually ask for a non refunable deposit to book another appointment this is £15, and that will come off your next groom price.  If you have any blocking with me they will be cancelled until the no show fee is paid.

 Fleas:

In the event that your dog has fleas there would be a extra fee of £10 to be paid. as i would then need to treat the salon as not to pass the fleas on to other clients dogs. I would also use a flea shampoo on your dog to kill any living ones on the dogs coat so i can continue with the groom.